Landlords

We are dedicated to providing exceptional service and peace of mind to landlords.
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Benedict Johnmark profile picture
Benedict Johnmark
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I'm happy with the services and manners of the whole process from viewing to doing documentation and moving in process, Hackett property is professional in all ramifications. Much Appreciated Nikki and her team for the support throughout the process. Thank you all
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Abdessamad Ait Houssa profile picture
Abdessamad Ait Houssa
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I recently rented through Hackett Property and couldn't be happier with the experience. From start to finish, Abbey was absolutely brilliant. She went above and beyond to accommodate multiple viewing requests, both in-person and video tours, making the whole process incredibly smooth and stress-free, especially given how busy life can get. The apartment was in fantastic condition when I arrived, clean, well-presented, and exactly as promised. Communication throughout was excellent, always prompt, friendly, and professional.
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M *
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I can’t begin to express how badly I wish I started with Hackett property when I came to the uk. I’ve been assisted in every single inquiry I’ve made on time, and provided the highest quality service even when first inquiring. The biggest mistake I’ve made in the uk was that I didn’t use hacket in the first when I first came , I could’ve have saved so much time and been educated properly if I had started with them. I want to personally thank the Hackett team for all of their hard work with me, I know that I had a long list of questions and demands but that you for being always being patient, understanding, and always helpful. I want to also show my appreciation to Abbey, when I had stress with anything, she would always guide me and show me the correct way towards literally everything I had problems understanding, she made sure I did understand and she was patient which is more than I could’ve asked for ( if the earth had more people like Abbey and the Hackett team, then world peace would be achievable very easily . Best way to put it ) I promise that I will take good care of the place because it’s the least I can do after all your hard work. To Abbey, and the Hackett, thank you truly, I am very grateful for all your help and efforts with me. This was the smoothest move in process and company I’ve dealt with in my life. I’m just very impressed by how good quality the service was and help, that I feel like I need to write 5 more reviews to thank you properly 😂
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Nancy Ugbo profile picture
Nancy Ugbo
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Wonderfull service from Hackett, this agency made me and my housemate very comfortable and provided everything we requested for.thank you Hackett 😘😘great service
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Ganiyat Atinuke Olayiwola (Tinu) profile picture
Ganiyat Atinuke Olayiwola (Tinu)
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They have a good customer service relations
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Madison Jade Dickinson profile picture
Madison Jade Dickinson
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Abbey at Hackett is so supportive, professional and approachable. I’ve rented with Hackett previously and they have always been great! Massive thank you to Abbey though for all your help & support!
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Brad Postlethwaite profile picture
Brad Postlethwaite
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Top service received from Hackett Property. Knowledgable in regards to the current market and understanding on an individual basis. Issues that occurred were dealt with very promptly to ensure a smooth process. Couldn’t fault it. Abbie was very helpful start to finish.
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Singo Loua profile picture
Singo Loua
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Abbey is very professional and the proposals they offered were very helpful. Thank you again.
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Felix Kaunda profile picture
Felix Kaunda
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Hackett Property are very proactive and their staff very kind and helpful. Following our interaction,I cannot recommend them enough Keep up guys 👏🏾

Landlords

Letting a Property

Whether you own a single buy-to-let property or a large investment portfolio, choosing the right letting agent is essential to protecting your investment and maximising its potential. At Hackett Property, we have been helping landlords across Sunderland and the North East from our city centre office since 2005. Our experienced management team specialises in residential lettings, student accommodation, family homes, professional tenancies, corporate lets, and Houses in Multiple Occupation (HMOs). We understand that every landlord’s circumstances are different, which is why we offer flexible services ranging from tenant find through to fully managed solutions, all tailored to your individual requirements and designed to deliver genuine value for money.

Peace of mind

Many of our landlords have trusted us for years, with some having remained clients since the day we opened our doors. We believe this loyalty comes from our proactive approach, honest advice, and commitment to treating every property under our care with the same attention, diligence, and respect that we would expect for our own homes. Our reputation has been built on exceptional service, strong compliance standards, and responsive property management, supported by a network of long-standing, trusted local contractors who share our high standards. Combined with excellent relationships with local authorities, universities, and industry partners, we work hard to protect our landlords’ investments, minimise void periods, control maintenance costs, and provide complete peace of mind.

Not sure which service is right for you? Contact our team today for friendly, professional advice tailored to your property and investment goals.

Complete Management Service

Our Complete Management Service is the preferred choice for landlords seeking a professional, hands-off approach to property ownership. From marketing your property and sourcing quality tenants to managing compliance, maintenance, inspections, rent administration, and tenant relations, our experienced team oversees every aspect of the tenancy on your behalf. Supported by our dedicated property management and compliance departments, long-standing local contractors, and extensive knowledge of an ever-changing regulatory environment, we work proactively to protect your investment and maintain high standards throughout the tenancy. This comprehensive service provides landlords with confidence, peace of mind, and the reassurance that their property is being professionally managed by one of Sunderland’s most established and trusted property specialists.

Tenant Find Only

Our Tenant Find Only Service is designed for landlords who wish to manage their property independently but would like assistance in sourcing and securing suitable tenants. We will market your property, conduct viewings, complete referencing and affordability checks, prepare tenancy documentation, and arrange the move-in process. Once the tenancy has commenced, responsibility for the ongoing management of the property, maintenance, compliance obligations, rent collection, inspections, and tenant communication remains with the landlord.

Protecting your investment

At Hackett Property, protecting our landlords’ investments has always been at the heart of what we do. The private rented sector continues to evolve, with increasing legislation and regulatory requirements placing greater responsibilities on landlords than ever before. In response to these changes, including the introduction of the Renters’ Rights Act and wider sector reforms, we have further strengthened our commitment to compliance through the development of a dedicated Compliance Department focused on helping landlords navigate an increasingly complex regulatory landscape.

Our experienced team works proactively to ensure properties meet the latest legal and safety requirements, from certification and licensing through to property standards, tenancy management, and regulatory compliance. Working closely with local authorities, trusted contractors, and industry partners, we help landlords minimise risk, protect their investments, and provide safe, well-managed homes for their tenants. With Hackett Property, you can be confident that compliance is not simply a box-ticking exercise—it is an integral part of the professional service we provide every day.

Helping you do more

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